FAQs
How can we help you?
Below is a list of commonly asked questions.
If you cannot find the answer to your question or would like further information please contact us by phone, email or please come and visit us.
1  Will my pet be handled respectfully?
It is so important to us to make sure that you understand the level of care we provide for your pet. Please be assured that all pets are treated with care, respect and dignity.
2  How will I know it's my pet’s ashes I receive?
We adhere to Pet Cremation with Confidence™ standards for individual cremation. This provides assurance that your beloved pet is treated with the care and dignity they deserve and that ashes returned are exclusively those of your pet. Pet Cremation with Confidence™ is based on a tracking system to ensure that your beloved pet remains safe throughout the collection and cremation process and a certificate is provided to verify the individual cremation.