How can we help you?

Below is a list of commonly asked questions.

If you cannot find the answer to your question or would like further information please contact us by phone, email or please come and visit us.

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16  May I visit and inspect the crematorium before the time comes?

17  What are your opening hours?

18  Can I create an online memorial?

19  Who can I talk to about how I am feeling?

20  Who do I speak to if I have a query or complaint?

21  I would like to say thank you. Can I provide feedback?

22  How and when should I pay for the cremation?

23  What is a Gold Leaf Service?

24  How long do we keep personal data and individual cremation records for?

25  What do cremation professionals do?

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PAGE : Total: 25 questions