Gold Leaf Home Service

Gold Leaf Service

Home Service

If your pet passes away at home, our Gold Leaf Service enables you to arrange a final farewell for your faithful friend promptly meaning that you do not have to put your grief on hold.

From the very first phone call, we are here to help you and support your needs. And from your care to our care, you can be assured that your best friend will be treated as one of our own.


Saying goodbye at the crematorium

If you choose our Individual Cremation Gold Leaf Service, you can also arrange to say your final goodbyes in private at our crematorium and take the ashes of your pet home with you on the day.***


Evenings and weekends

If you require our service in the evening or at the weekend please call Durham on 0191 373 5551 or Larkhall on 01698 888 500 and you will automatically be transferred to a member of staff who will care for the needs of you and your pet. Our Gold Leaf Service mobile will be answered and services are offered during the following times:

Monday to Friday: 6:00pm - 10:00pm
Saturday: 1:00pm - 10:00pm
Sunday: 9:00am - 10:00pm 

For details of our normal opening hours please click here.



Gold Leaf Service

 Gold Leaf Individual Cremation
Gold Leaf Service

Collection of your pet from your home (or from your veterinary practice) at a mutually agreed time*

Gold Leaf Service

Discuss any special wishes that you may have with our Gold Leaf Service representative in the comfort of your own home, including choosing a casket or urn, taking a pawprint impression or fur clipping

Gold Leaf Service

Careful transportation of your pet directly to the crematorium in our dedicated Gold Leaf Service vehicle

Gold Leaf Service Receive a priority individual cremation service
Gold Leaf Service Individual Cremation is carried out in accordance to Pet Cremation with Confidence standards
Gold Leaf Service

Contact you after the cremation to arrange the return of your pet's ashes

Gold Leaf Service

Return of your pet's ashes by our Gold Leaf Service representative to your home (or veterinary practice) within three working days**

Gold Leaf Service

Certificate of Individual Cremation


Communal Cremation

If your pet has passed away at home and you would like a communal cremation, we can collect your pet from your home with our Gold Leaf Service.

* Collections are performed within 24 hours on working days (Monday to Sunday, including Bank Holidays). ** From the time of the collection. *** For an additional cost.
  • Can I say how moved we were at the presentation of our pet's ashes returned to us a week ago. How very moving and such a lovely casket. Bobby spent a lot of great holidays with us over his 14 years on the beach at Seahouses. We are going to lay his ashes somewhere there when we go again in August. Once again thank you so much.

  • When I lost Billy I was devastated. Thank you Pet Crematorium for helping to ease the pain and providing such a brilliant service.

  • Thank you all for taking care of our baby Thomas.  You have a lovely place and the rooms are beautiful.  We felt you really cared and especially the lad who dealt with us so caring and professionally.

  • Thank you so much for looking after our precious little girl Dotty. Such a beautiful place to say our goodbyes and with such lovely people who care. x ”

  • Thank you for looking after Charmer.  Needless to say the thought of his last moments with you have given me peace and I know that he was treat like a King right until the end.