Customer Testimonials

Please read what some of our customers have to say below. If you would like to leave a testimonial for The Pet Crematorium please email us on:

Durham:    |    Larkhall:

 "I just want to say what a great employee Stuart of your Larkhall branch is. He truly made us feel a bit more of ease with our dogs death and made the process of it a lot more easier for us all. He handelled our Rio with dignity and true respect. He is a total credit to your company. Thank you so much for your service."

 "My wife and I just wanted to say thank you so much for looking after Hobbes for us. You helped make a difficult and very sad day a lot easier on us both and I know Hobbes will have been treated with respect and care by your staff, Emma was lovely and helpful also. Thank you again."

 “Thank you so much for looking after our precious little girl Dotty. Such a beautiful place to say our goodbyes and with such lovely people who care. Once again thank you so much! x” 

“Thank you all for taking care of our baby Thomas. You have a lovely place and the rooms are beautiful. We felt you really cared and especially the lad who dealt with us so caring and professionally. Thank you all so much.”

“I would like to thank you for returning my dog Jess back home to me where she belongs. I would like to thank all the staff for helping make this hard time that little bit easier. Jess was very special to me and I feel proud to have used your services for her.  Thank you for all your help and support and in dealing with the sad loss of Jess with caring and professional manner.”

“I would like to say a big thank you for taking great care of my dog Sam after he passed away. I’d had him 13 years, since I was 5 years old and he was my world, so it is very much appreciated. It is a great comfort to pet owners knowing their pets are respected and taken care of. Thanks to everyone at The Pet Crematorium.”

“Thank you for looking after Charmer. Needless to say the thought of his last moments with you have given me peace and I know that he was treat like a King right until the end.”

“Thank you all so much for looking after Sebastian. I’ve had him over 25 years and such a big part of my life. We had done everything together. From my first phone call I made to you which was so hard to do was made a little better from talking to the lovely staff there.”

“Just a quick note to say thank you for all your help and support during the cremation of our beloved dog Perry. You are brilliant at your job, thanks for looking after Perry so well.”

“Christmas Day just was not the same this year, Merlin passed over in the early hours into the light. You brought us much comfort and knowing he was in good caring hands made it easier for us. Again, thank you once more for looking after one of our beloved pets. xx”

"I would just like to thank you all for the help and understanding over the loss of our dog Chloe. The casket and the keyrings are excellent quality."

“Just a quick note to say a big thank you to The Pet Crematorium for your professionalism in collecting our pony Jodi. It made letting her go easier.”

“Thank you for showing us great kindness, support and understanding through a difficult sad time. Saying goodbye to our boy Sonny was not easy, but we now take great comfort from his ashes and knowing he was looked after.”